Legal · RemindMe
Delete your RemindMe account
Effective date: 13 November 2026
This page explains how to delete your account in RemindMe by Lattice Nepal (Android, package com.latticenepal.remindme), published by Lattice Nepal Pvt. Ltd. You only have an account if you signed in with your email for backup or a human-call request. Without one, everything is on your phone, and uninstalling the app removes it.
Delete From the App
- Open RemindMe and go to Settings.
- Tap Back up with email. You need to be signed in.
- Tap Delete account and backup.
- Enter your password again to confirm.
Deletion happens straight away. Your reminders and warranty items stay on this phone until you delete them or uninstall the app.
Delete by Email
If you no longer have the app or your password, email remindme@latticenepal.com from the email address you signed in with, and ask us to delete your RemindMe account. We may reply to that address, or call the number on a human-call request, to confirm the request is yours. We delete the account and the data listed below within 30 days and reply when it is done.
What Is Deleted
- Your sign-in account — your email address and account in Firebase Authentication.
- Your cloud backup — the text of every reminder and warranty item you backed up.
- Pending human-call requests — requests our team has not yet confirmed with you, including the phone number on them.
Receipt photos never leave your phone, so there is nothing to delete on our side.
What Is Kept, and for How Long
- Human-call requests that are confirmed, done or declined — the request and our team’s call log are kept as a record of what we agreed and when we called, for up to 12 months after the last call, then deleted. Email us if you want them deleted sooner.
- Data on your phone — not touched by account deletion. Uninstall the app to remove it, including photos.
The privacy policy lists everything the app stores and where.
खाता मेटाउने तरिका (नेपालीमा)
- RemindMe खोल्नुहोस् र Settings मा जानुहोस्।
- Back up with email थिच्नुहोस् (साइन इन भएको हुनुपर्छ)।
- खाता र ब्याकअप मेटाउनुहोस् थिच्नुहोस् र पुष्टि गर्न पासवर्ड फेरि हाल्नुहोस्।
यसले तपाईंको साइन-इन खाता, क्लाउडमा ब्याकअप गरिएका रिमाइन्डर र वारेन्टीको विवरण, र पुष्टि नभएका कल अनुरोधहरू मेटाउँछ। पुष्टि भइसकेका कल अनुरोध र कल लग अन्तिम कलपछि बढीमा १२ महिनासम्म राखिन्छ, त्यसपछि मेटाइन्छ। रसिदका फोटो कहिल्यै फोनबाट बाहिर जाँदैनन्।
एप वा पासवर्ड छैन भने, साइन इन गरेको इमेलबाट remindme@latticenepal.com मा इमेल गर्नुहोस्। हामी ३० दिनभित्र खाता मेटाउँछौं।
Contact
Email remindme@latticenepal.com or call (+977) 9812255299. Lattice Nepal Pvt. Ltd., Kathmandu, Nepal.
See also the Privacy Policy, the Terms of Use and the RemindMe app page.