Dish Home Internet Nepal 2026: Plans, Prices & Coverage

When Dish Home launched its fiber internet service in Kathmandu in 2020, most Nepalis still knew the company as a satellite TV provider. Four years later, DH FiberNet has grown into Nepal's second-largest internet service provider by subscriber count — crossing 3.5 lakh (350,000) customers — and is now the only ISP in the country that can sell you your DTH television and your broadband connection in a single visit. That combination, along with genuinely competitive pricing, explains much of its rise.

This guide covers every current DishHome internet package in Nepal for 2026: residential and business plans, pricing in NPR across all subscription lengths, service areas, installation costs, how to sign up, and how it stacks up against WorldLink and Vianet.

DishHome Internet: What the Service Actually Is

DishHome's broadband product is called DH FiberNet and uses Fiber to the Home (FTTH) technology. That means a fiber optic cable runs directly into your premises — not a shared coaxial line — delivering symmetric upload and download speeds. The company is a subsidiary of Dish Media Network Ltd, which holds an ISP licence from the Nepal Telecommunications Authority (NTA).

The service is available for both residential customers and small-to-medium enterprises (SMEs). Residential plans come in standalone internet-only variants, or bundled with DTH television (DishHome's satellite TV) or iTV (their IPTV service). Subscription terms run from one month up to 24 months, with longer commitments carrying proportionally lower per-month rates.

Residential Internet-Only Packages (2026)

These plans cover pure broadband without any TV service attached. All speeds listed are the maximum tier; actual speeds depend on network load and the quality of the final drop wire to your home.

Speed	1 Month (Rs)	3 Months (Rs)	6 Months (Rs)	12 Months (Rs)	24 Months (Rs)
100 Mbps	929	3,611	4,646	7,522	13,540
200 Mbps	1,283	3,208	5,951	10,177	18,319
300 Mbps	1,416	3,716	7,240	11,991	21,584

The entry-level 100 Mbps plan at Rs 929/month is one of the cheapest quoted prices for a 100 Mbps fiber connection among major Nepali ISPs in 2026. On a 24-month commitment, the 300 Mbps plan works out to roughly Rs 900 per month — comparable to what some ISPs charge for 50 Mbps plans on shorter terms.

Installation costs: a one-time drop wire fee of Rs 1,699–1,800 depending on the length of cable required, plus router rental at approximately Rs 1,000 per month if you do not own a compatible router.

Internet + DTH Combo Packages

Customers who want broadband and satellite television on the same bill can bundle both services. These plans include the DishHome DTH set-top box and TV subscription.

Speed	1 Month (Rs)	3 Months (Rs)	6 Months (Rs)	12 Months (Rs)	24 Months (Rs)
100 Mbps + DTH	6,679	6,553	8,904	12,376	19,054
200 Mbps + DTH	6,924	6,924	9,654	14,766	22,948
300 Mbps + DTH	7,149	7,599	11,154	14,766	22,948

The 1-month combo price reflects a first-time installation fee built into the upfront charge. For households that already subscribe to DishHome DTH and want to add internet, upgrade pricing may differ — contact customer care before committing.

UltraMax 1 Gbps — the Premium Tier

DishHome's top-end offering is the UltraMax 1 Gbps plan, priced at Rs 48,474 for a 12-month subscription. It is marketed at online gamers, households with many concurrent devices, and businesses that cannot tolerate speed degradation. The package includes a WiFi 6 router (no additional rental charge), free installation, and simultaneous support for up to 64 connected devices.

At current pricing this is a niche product — Nepal's heavy internet users tend to find 300 Mbps more than sufficient — but the mere existence of a gigabit residential plan on FTTH infrastructure puts DishHome ahead of most ISPs in the country on raw capability.

SME and Business Plans

DishHome offers dedicated SME plans with no Fair Usage Policy (FUP) restrictions, which matters for offices running cloud software, VoIP, and video conferencing simultaneously.

Speed	Monthly (Rs)	Annual (Rs)
100 Mbps SME	2,177	22,206
200 Mbps SME	4,000	40,800
300 Mbps SME	9,740	67,068

Router rental for SME plans is additional and ranges from Rs 3,208 to Rs 3,546 per month depending on the tier. Businesses that own managed switches and access points will want to factor this into negotiation with the sales team.

Service Areas: Where DishHome Internet Is Available

DishHome FiberNet launched exclusively in Kathmandu Valley in 2020 and has since expanded to all seven provinces of Nepal. As of 2026, coverage includes:

• Bagmati Province: Most of Kathmandu, Lalitpur, and Bhaktapur, including recent expansions to Thankot, Badbhanjyang, and Godawari. This remains the densest coverage zone.
• Gandaki Province: Pokhara (including Majheripatan and Hemja), Gorkha, Gaindakot, and Nawalpur.
• Province 1 (Koshi): Biratnagar, Itahari, Dharan, Birtamod, Damak, and Bahundangi.
• Lumbini Province: Butwal, Bhairahawa, and Nepalgunj.
• Madhesh Province: Bardibas and surrounding towns.
• Sudurpashchim and Karnali Provinces: Surkhet and select urban centres.

Coverage within these cities is not uniform — some wards have fiber laid while adjacent ones do not. Before applying, DishHome's sales team will do a site survey to confirm availability at your specific address. You can also check availability via their website or call the toll-free number.

How to Subscribe to DishHome Internet

The process for getting a DishHome internet connection is straightforward, though it requires a physical site visit for fiber installation.

1. Check availability: Visit dishhome.com.np or call 16600122000 (toll-free) to confirm coverage in your area.
2. Choose a plan: Decide on speed, subscription length, and whether you want a standalone internet package or an internet + TV combo.
3. Schedule installation: A DishHome technician visits, lays the drop wire from the nearest fiber distribution point to your home, and sets up the router. Most urban installations are completed within 48–72 hours of application.
4. Make payment: Payment can be made via eSewa, Khalti, bank transfer, or cash at DishHome service centres. Daraz also sells recharge packages for existing subscribers.
5. Manage your account: The myDishHome app (available on Android and iOS) lets you check your data usage, pay bills, raise support tickets, and upgrade your plan.

Existing DishHome DTH customers have a faster onboarding path since their identity documents are already on file.

Fair Usage Policy

DishHome applies a Fair Usage Policy (FUP) on residential plans but does not publish exact daily data thresholds — a persistent complaint from subscribers. After you exceed the undisclosed daily limit, speeds are throttled for the remainder of that day. SME plans are explicitly exempt from FUP, which is one reason businesses should pay the premium for business-grade packages rather than attempting to run an office on residential plans.

For most households streaming HD video, working from home, and doing occasional large downloads, the FUP is not a practical daily constraint. Power users and heavy torrent users may notice throttling in the evenings.

DishHome vs WorldLink vs Vianet: How Do They Compare?

Nepal's internet market is effectively a three-way contest among DishHome, WorldLink, and Vianet at the consumer level, with Nepal Telecom occupying a separate niche through landline-based FTTH in areas it has wired.

ISP	Starting Price	Max Speed	Key Strength	Key Weakness
DishHome	Rs 929/month	1 Gbps	Lowest entry price; TV bundle; nationwide expansion	Opaque FUP; router quality on base plans
WorldLink	Rs 1,200/month	300 Mbps	Established network; strong customer service; money-back guarantee	Higher entry price; slower rural expansion
Vianet	Rs 1,250/month	250 Mbps	Low latency; preferred by gamers in Kathmandu	Limited coverage outside Kathmandu Valley

DishHome wins on pure price per Mbps, and its national footprint means it is often the only fiber option in secondary cities like Dharan or Butwal. WorldLink remains the safer choice for subscribers who prioritise consistency and customer support. Vianet is the go-to for Kathmandu-based gamers and professionals who need reliably low ping — it leads the field on latency in independent community speed tests.

If you already have a DishHome DTH subscription, the bundled internet plan is almost certainly the most economical path to getting fiber broadband. If you live in inner Kathmandu and want maximum gaming or video-call performance, Vianet deserves a call before you commit.

Customer Care

• Toll-free helpline: 16600122000 (available 24/7)
• Helpdesk phone: 01-4217666 and 9801155000
• Hotline: 9801544000
• Email: support@dishhome.com.np / helpdesk@dishhome.com.np
• App: myDishHome (Android / iOS)
• Website: dishhome.com.np

DishHome's social media response on Facebook (facebook.com/dishhome) is generally faster for simple queries like coverage checks and bill disputes. For installation scheduling and technical issues, the phone helpdesk is more effective.

DishHome iTV vs DishHome DTH: Which TV Add-On Should You Choose?

Many prospective subscribers confuse DishHome's two TV offerings. iTV and DTH deliver television in fundamentally different ways, and the right choice depends on your household setup, internet reliability, and viewing habits. The table below clarifies the key differences.

Feature	DishHome DTH	DishHome iTV
Signal source	Amos-4 satellite (does not use your internet connection)	Streams over your fiber internet connection
Internet required	No	Yes (minimum 25 Mbps recommended)
Channel count	200+ HD/SD satellite channels	150+ live channels plus on-demand content
Setup	Satellite dish plus set-top box	Internet connection plus iTV set-top box or Smart TV app
Annual cost (approx.)	Included in combo plan pricing	Included in combo plan pricing
Bandwidth consumed	0 MB (satellite signal)	5–10 GB per hour of HD streaming

When to Choose DishHome DTH

DTH is the better option if your area experiences frequent internet outages or if your household has multiple TVs that need live television independently of internet availability. Because the signal comes directly from the Amos-4 satellite, DTH continues working even when your fiber connection is down. It is also a practical choice for homes where a satellite dish on the roof is not an obstacle.

When to Choose DishHome iTV

iTV suits households that want on-demand content alongside live channels, or that prefer not to install a satellite dish. The iTV set-top box also provides access to international OTT platforms such as Netflix and YouTube. Bear in mind that HD streaming over iTV consumes 5–10 GB per hour, so households with heavy TV usage should factor this into their data expectations — though DishHome's fiber plans do not enforce a strict data cap under normal residential use.

DishHome Installation Costs, Router, and Deposit — What You Actually Pay

The advertised plan price is not always the total amount you pay when connecting to DishHome Fiber for the first time. New subscribers are often surprised by additional one-time charges at installation. The breakdown below covers every cost item so there are no surprises on activation day.

Cost Item	Amount (NPR)	Notes
Fiber drop wire installation	Free (for annual plans) or NPR 500–1,800	Free on 1-year plans; additional charge may apply for long drop wire runs
Router	NPR 0 if renting	Rental fee (approximately NPR 200–300/month) is typically bundled into the plan price; outright purchase is also available
Refundable security deposit	NPR 500	Returned when you cancel service in good standing
One-time ONU/ONT device	Included	Device is provided by DishHome and must be returned upon cancellation

Understanding the "Free Installation" Offer

"Free installation" means DishHome waives the standard labor charge for the technician visit. However, if your premises require a drop wire longer than the standard length (typically beyond 100 metres from the nearest distribution point), a supplementary charge may apply. Always confirm the drop wire distance with the DishHome sales representative before signing up to avoid unexpected costs.

Renewing an Existing Plan

When renewing a DishHome subscription — rather than setting up a new connection — there is no re-installation fee. You pay only the renewal plan price. Renewal can be done in advance at any time before the current plan expires.

Payment Methods

DishHome accepts the following payment methods for both new subscriptions and renewals:

• eSewa
• Khalti
• ConnectIPS
• Bank transfer
• Cash at any DishHome service centre

How to Renew Online via the myDishHome App

1. Download the myDishHome app from the Google Play Store (Android) or Apple App Store (iOS).
2. Log in using your registered mobile number or customer ID.
3. Tap Renew Service and select your preferred plan.
4. Complete payment using your preferred digital wallet or card.
5. Save the payment confirmation; your plan activates immediately upon successful payment.

Frequently Asked Questions

Is DishHome internet available outside Kathmandu?

Yes. As of 2026, DishHome FiberNet covers major cities across all seven provinces, including Pokhara, Biratnagar, Butwal, Dharan, Itahari, Damak, Nepalgunj, and Surkhet, among others. Coverage within those cities is not 100% — availability depends on whether your specific address has a fiber drop point nearby. Call 16600122000 to confirm before applying.

Can I get DishHome internet without subscribing to their TV service?

Yes. DishHome sells standalone internet-only plans starting at Rs 929/month for 100 Mbps. You do not need a DTH or iTV subscription. The combo packages are an option, not a requirement.

What is DishHome's installation charge?

There is a one-time drop wire fee of approximately Rs 1,699 to Rs 1,800 depending on cable length. Some promotional offers waive this charge. Router rental is separate, at roughly Rs 1,000/month for residential plans, or free on the UltraMax 1 Gbps plan (which includes a WiFi 6 router).

Does DishHome have a Fair Usage Policy (FUP)?

Yes, but DishHome does not publicly disclose the exact daily data thresholds. Speeds are throttled after a daily limit is exceeded and restored the next day. Business SME plans are FUP-free. If you need guaranteed speeds for a business, choose the SME tier rather than a residential plan.

How does DishHome compare to WorldLink for general home use?

For most households, DishHome's pricing advantage is significant — its 100 Mbps plan at Rs 929/month is materially cheaper than WorldLink's entry point of Rs 1,200/month. WorldLink has a longer track record and is generally rated higher on customer support. If DishHome has coverage at your address and your priority is value, it is a sound choice. If you already have an existing relationship with WorldLink and no complaints, there is less reason to switch.

Related reading: Nepal's 5G spectrum rollout